Privacy Policy
At OpticalNext, we respect our customers' need and rights to privacy. We are committed to protecting sensitive personal information that you share with us. The Policy herein is applicable to OpticalNext.com website, collectively referred to as "we", "us", "our" or simply "OpticalNext". This Privacy Policy is to enable you, our customers, to understand how we, OpticalNext, use the information we get about you from our website.
It also helps you understand why we collect the information and how we intend to manage and utilize it while ensuring its security and privacy.
Please note that the data collection and management practices that we describe in this privacy policy are applicable only for the information we collect through our website, OpticalNext.com, and as applicable, through the Customer Service Department of the website. Please be advised that this privacy policy does not describe how the information we collect from websites, other than OpticalNext.com, or through offline means is managed.
When you visit our website, you are in acceptance of this privacy policy and the practices mentioned in it. In case you disagree with the terms and conditions mentioned herewith, we advise you to avoid our website. We reserve the right to change or modify the terms and conditions of the privacy policy as we deem appropriate without any notice. Your continued usage of our website and our affiliate sites after such modifications implies that you are in agreement and acceptance of the changes made to the policy.
What information do we collect and store?
At OpticalNext, we adhere to and rely on the highest ethical practices to ensure security and privacy of the personal information we collect. We understand the sensitivity of some of the data we collect and are committed to protecting it with our security and privacy policies in force.
We adhere to our straightforward privacy policy - we do not trade, sell, share, give away or rent any personally recognizable information to a third party or company outside of OpticalNext. All information we collect is to enable our team to offer better and improved services or products to you. The information we obtain and manage solely depends on how you use the website and what information you share through it.
Personally identifiable information
Personally identifiable information or personal information is information like your name, your address, email address, telephone number, credit card number or expiration date that you share with us through our website. This information is collected and stored by us through our customer service department. We use this information only to process your requests and to offer the service or product you have purchased through our website. For example, we use contact details to ship or deliver the products you have purchased and your contact details like mobile phone number to inform you about the purchase, shipping or delivery details.
In certain sections of our website, which you can access after registration, we collect personal information such as your name, date of birth, email address and phone number. Personal information that you share on our website may also be collected through communication portals like forums, bulletin boards, customer service requests or feedback forms. Some of the personally identifiable information you share may be used to inform you about our special offers, discounts, events, new product launches, website updates unless you have opted out from receiving any such promotional communication.
Anonymous information
Anonymous information is information that does not personally identify you. We generally collect such anonymous data through the website "traffic data". Anonymous information is automatically collected when you, the user visits and interacts on this website. For instance, your IP address, your domain name is collected and stored every time you visit our website. We also collect traffic and site usage patterns to understand your preferences and find ways to improve our website and offer you a enriching, rewarding experience on the site.
Use of cookies
Like many other websites that you visit, we also use "cookies", which are files that are stored on the hard drive of your computer. These cookies enable us to identify the user as a particular account holder and offer an optimal shopping or browsing experience. We may also use cookies to save and retrieve certain items that you may have added to your shopping cart after you close the website or web page without completing the purchase process or transaction.
We do not control these cookies, nor are they managed by our cookie policy. However, we recommend that you leave these 'cookies" on to enable us to offer you better shopping experience each time you visit our site. Occasionally, you may also get cookies from companies or affiliates that advertise on our behalf.
We may also collect and store certain information about you, that we receive from other sources. This information may be updated in our database and used to recommend and suggest special offers, deals, discounts and other promotions that you may be interested in. If you have signed up for our email notifications, you may also receive details about these offers via our promotional emails.
Newsletters
When you subscribe to our newsletter, you share your email address with us, which we collect and use to send you our weekly news digests. This information may be shared with our third party agents and partners and will not be used for any other purpose. At any time, you are at liberty to choose not to receive these newsletters by following the "unsubscribe" instructions that we send to you with every email.
Do we collect information related to children?
NO. We do not transact with children - that is we do not sell or ship any products or services listed on this website to any one aged below 13 years and we do not collect any personally identifiable information from anyone who is aged 13 years or under. Anyone under the age of 13 who uses this website should do so only under proper supervision of the parent or a guardian. We also recommend that no personal information about persons below 13 years of age be shared on this website. Our website is not for users who are below 13 years of age, as anyone who is aged 13 or less should not access or use this website without parental consent or approval.
How do we use your information?
The information we obtain from your individual visits to the website and the personal information you share with us through this website is not used in any other manner except as described in this privacy policy and is not revealed to any unaffiliated third parties or companies. Should we request you to use your personal information, you are free to approve or accept, or disapprove or decline our request.
Customer support and suggestions
Personal information we collect from you may be used to offer fulfill your service request, your purchases on this website or to track compliance as per the terms and conditions of this website. We may also use your personal information for feedback purposes (to a certain extent, which we specify at the time of collecting information from you). We shall provide an advanced notification to you and ask for your permission if we plan to post any of the personal information publicly on this site. You have the right to accept or decline this request.
Anonymous information
We use the anonymous information collected through the website to understand how you, our customers and visitors, use the website. We may also use the data collected for statistical and analytical purposes and to provide statistical "rating" information to you. NextOptical may also use the anonymous information (excluding personal information) we collect for any other purposes or manner as deemed appropriate.
Third party members
NextOptical has third party agents who may work on our behalf for promotional or marketing purposes. These agents have access to your personal information only to carry out the functions and not for misuse. All out third party affiliates and agents are obligated by contract to maintain the privacy and security of the personal information. They are constrained from sharing, selling, exchanging or distributing and modifying the personal data in any manner other than as required to provide the necessary services to this website.
Emergency situations
We may also use or disclose your personal information, during certain emergency situations, if legally obligated to do so or in good-faith that makes it necessary for:
- Confirming with the applicable laws and for complying with the legal processes served on our website or us.
- Protecting or defending the rights of our company, or property, or users, or website.
- Ensuring personal safety or security of the company, users, agents and affiliate and the public in case of emergency situations.
How do we ensure security of personal information?
We are dedicated to offering the highest level of security to the personal information we obtain. We exercise great caution to ensure smooth and secure transmission of your personal data that you upload via your computer to our company's servers. The data so collected is stored in a secure environment that cannot be accessed by the public. The credit card and other financial information you share through the site for purchase is encrypted before the transaction is conducted. Personal information is only accessed by employees who have signed the confidentiality agreement and who are required to access your personal information for processing your transactions. Employees who violate this confidentiality agreement will be subject to disciplinary action, which may include suspension or termination of their services.
We use the highest level Secure Sockets Layer (SSL) encryption software when transmitting your personal information to our servers. Many of the browsers that you may use will indicate a secure connection. Customers who wish to transact through these secure connections or access information are needed to use their account information such as the email address, or account login ID and the password. If you believe that your account password has been compromised, is being misused or if you wish to cancel the account password, please contact us immediately at "Contact Us".
We do our best to ensure that the transmission of information is secure through our privacy and security measures in place. However, no transmission of data across the internet or any other public network is 100 percent secure at all times.
Linking to or from NextOptical to other sites
You may be able to visit the NextOptical website through other websites that are operated by us, or are our affiliates or third party agents. Please note that the privacy practices described in this policy are not be applicable to how the information is gathered and used by the other sites. Other sites have their own cookie policies and their own privacy policies and may ask and use your personal information. Please note that we are not to be held accountable for the actions of other sites.
Sweepstakes and contests
Any contests or sweepstakes that are conducted on this site come with a set of terms and conditions. The rules for every contest or sweepstake describe how your personal information may be used or disclosed, if not already mentioned in this privacy policy. During sweepstakes and contests, your personal information is collected only if you offer it voluntarily.
Newsgroups, chats and other public platforms
Information that you share on public platforms like forums, public areas, and message or discussion boards is public information and is not covered under this privacy policy.
Governing authority and law
OpticalNext.com website is published in the United States of America and is governed under the US law, such that all the disputes, including those about privacy and defamation would be governed by the US law.
Note that we may change the corporate ownership at anytime while we offer our services to you and transfer information to the other company or companies we have merged with or have affiliated with. In such circumstances, we would to the possible extent require the acquiring or partnering party to follow the practices described in this privacy policy.
Changes to privacy policy
NextOptical is committed to offering the best possible services to the customers. To that extent, we may add or remove certain features of the website and accordingly modify or change the privacy policy as needed. The changes will be posted notably so that you can know what changes are made to how or why we use and store your information. It is highly recommended that you read this privacy policy completely before using this website.
Opt-out
You are at liberty to opt-out of our promotional or marketing emails at any time you want. You can inform us your decision to stop receiving any kind of promotional messages from OpticalNext in several ways.
- You can change the settings and selections through the "manage your account" option of the website, which is accessible after you use your log-in credentials.
- You can also opt-out using the "unsubscribe" instructions or the "preferences" instructions sent in the emails and also available on our website.
Correction of personal data
You also have the option to correct and update your personal information stored with us using the "manage your account" option or by contacting our customer service or help-desk online.
Google Analytics
OpticalNext uses Google Analytics, a free tool, to understand and analyze how the information is accessed by the users. The tool uses the "cookies" or file stored in the hard disk of your computer for gathering standard internet log information and the user behavior on the browser in an anonymous form. This data, which is not personally identifiable, is transmitted to Google and used for evaluating how visitors use the website and create a statistical report based on that.
The user has the choice to accept or decline the use of cookies, although it is important to note that most browser have a default setting for accepting cookies. If you wish, you can manually change the browser settings to decline the cookies. It is also important to note that declining cookies may affect the functionality of the site in certain ways.